Facility record
Ontario facility
Ontario, California · USA
- Published address
- 611 South Palmetto Avenue
- Postal code
- 91762
- Appointment
- Appointment required
- Dock types
- Dock High
Services
Inbound modes
Channels
WorldCraft lists a Southern California office at 611 South Palmetto Avenue, Ontario, CA 91762, and a Northern California office at 4005 Whipple Road, Union City, CA 94587. These are operator-published contact locations, not automatically confirmed freight-delivery instructions. Obtain the exact receiving warehouse address, dock contact, appointment rules, pallet specifications and delivery reference for the shipment. China-origin inbound: international air/ocean freight, customs-related coordination and container/LCL receiving. A China-origin shipment still requires a confirmed importer-of-record and clearance arrangement. Inbound, drop-off and pick-up are booked through an appointment form offering windows at 8:00 AM, 10:00 AM, 12:00 PM, 2:00 PM and 3:00 PM, with live or drop load types. This is a company-owned facility, not a reseller of someone else's dock. Do not confuse it with their other locations: the sea-freight page says 'Located next to the Port of Long Beach, our warehouse', which describes their Cerritos facility, whereas the Ontario warehouse is 'approximately 60 miles from both the Port of Los Angeles and the Port of Long Beach'. Operator states: “Inventory to be pick up by Amazon partners are completed in 24 hours” Operator states: “(*some products we cannot repair if special equipment is needed)”
Sources reviewed: Oct 24, 2026